Privacy Policy & Terms of Use

1.1 Data Controller

• Controller : Jimmy Buathier
• Company : SORA WEBSOFT
• Address : 65 Avenue Jean Jaurès, 30900 Nîmes, France
• DPO Email : [email protégé]

1.2 Purposes and Legal Bases for Processing

2.1 Service Description

TineezAI is a SaaS platform for AI-powered content generation. Our services include:

• Text: Contextual text generation, translation, content enhancement/rewriting
• Vision: Image generation (Text-to-Image, Image-to-Image, Product Reshoot), video generation (Text-to-Video, Image-to-Video), image processing tools (background removal/change, 4K upscale, enhancement)
• Analysis: Document analysis and AI vision
• API: API integration for developers

2.2 Terms of Use

• Free registration with email verification required
• Usage subject to compliance with Terms of Use and Terms of Sale
• Ethical content standards and applicable usage rules
• Prohibition of illegal, defamatory or rights-infringing content

2.3 Responsibilities

TineezAI Obligations:

• Maintain service accessibility (except scheduled maintenance)
• Protect data security according to current standards
• Disclose AI limitations and potential biases
• Provide technical support within reasonable timeframes

User Obligations:

• Comply with Terms of Use and applicable legislation
• Validate generated content before publication
• Avoid submitting sensitive/confidential data
• Respect third-party intellectual property rights
• Report malfunctions or inappropriate content

2.4 Intellectual Property

2.4.1 Applicable Legal Framework

The intellectual property related to TineezAI is governed by a set of French, European and international laws:

French Law

• Intellectual Property Code (CPI): Articles L111-1 et seq. relating to copyright, articles L341-1 et seq. for database protection
• DADVSI Law (2006): Transposition of European directives on copyright in the information society
• Articles L122-4 and L335-2 of the CPI: Protection against counterfeiting and applicable sanctions

European Law

• Directive 2001/29/EC: Harmonization of certain aspects of copyright and related rights in the information society
• Directive 2019/790 (DSM): Copyright and related rights in the Digital Single Market, including the text and data mining (TDM) exception
• Directive 96/9/EC: Legal protection of databases
• Regulation (EU) 2024/1689 (AI Act): Transparency obligations on protected content used for AI model training

International Law

• Berne Convention (1886): Protection of literary and artistic works, automatic recognition of copyright without formality
• TRIPS Agreement: Trade-related aspects of intellectual property rights (WTO)
• WIPO Copyright Treaty (WCT, 1996): Adaptation of copyright to the digital environment
• WIPO Performances and Phonograms Treaty (WPPT): Protection of related rights

2.4.2 Ownership of AI-Generated Content

• Generated text and visual content: The user acquires full ownership of content generated via TineezAI, subject to compliance with terms of use
• Commercial use authorized: Generated content may be used for personal, commercial, educational or promotional purposes
• No claim by TineezAI: TineezAI does not claim any copyright on content generated by users
• User responsibility: The user remains solely responsible for the use made of generated content and its compliance with third-party rights

2.4.3 TineezAI Property

• Platform and software: TineezAI holds all intellectual property rights on the platform, its architecture, source code and interfaces
• Trademarks and logos: The name "TineezAI", logo and distinctive elements are protected trademarks (article L711-1 of the CPI)
• Databases: Databases created by TineezAI benefit from sui generis protection (articles L341-1 et seq. of the CPI)
• Algorithms and parameters: Algorithms, configurations and parameters developed by TineezAI are protected under trade secret (Directive 2016/943/EU)

2.4.4 User-Submitted Content

• Ownership guarantee: The user guarantees holding all necessary rights on content submitted to the platform (source images, texts, prompts)
• Respect for third-party rights: The user agrees not to submit content infringing third-party intellectual property rights (counterfeiting, plagiarism)
• Protected content: Use of protected works (photos, illustrations, texts) as source requires authorization from rights holders
• Right to image: For content featuring identifiable persons, the user guarantees having the necessary authorizations under image rights (article 9 of the Civil Code)

2.4.5 License Granted to TineezAI

By using TineezAI, the user grants a limited license allowing:

• Technical processing: Right to process, transform and temporarily store submitted content for service execution
• Public galleries: For voluntarily published content, right of display and promotion on the platform
• Service improvement: Use of anonymized metadata for feature improvement
• Limitations: This license is non-exclusive, revocable (by deleting content), and limited to service purposes

2.4.6 Text and Data Mining Exception (TDM)

In accordance with Article 4 of Directive 2019/790:

• Opt-out respected: TineezAI respects reservations expressed by rights holders regarding text and data mining
• Not used for training: User content is not used for training third-party AI models
• Transparency: In accordance with the AI Act, AI model providers we work with are required to document training data used

2.4.7 Counterfeiting and Sanctions

• Prohibition: Any unauthorized reproduction, representation or use of protected content constitutes counterfeiting (articles L335-2 et seq. of the CPI)
• Civil sanctions: Damages, cessation of infringement, publication of judgment
• Criminal sanctions: Up to 3 years imprisonment and 300,000 EUR fine for counterfeiting (article L335-2 of the CPI)
• Notification procedure: Any rights holder may report an infringement via [email protégé]

2.5 Applicable Law and Jurisdiction

Applicable Law

These Terms of Use are governed exclusively by French law, including:

• French Civil Code and Commercial Code
• Consumer Code (for consumer users)
• Law for Confidence in the Digital Economy (LCEN) of June 21, 2004
• General Data Protection Regulation (GDPR)
• European Regulation on Artificial Intelligence (AI Act)

Dispute Resolution Procedure

In the event of a dispute relating to the interpretation or execution of these terms, the parties agree to seek an amicable solution first:

1. Prior complaint: Contact TineezAI support via [email protégé] with a detailed description of the dispute
2. Response time: TineezAI commits to responding within 30 business days
3. Mediation (optional): In case of failure, possibility of contacting the FEVAD Mediator (60 rue La Boétie, 75008 Paris - www.mediateurfevad.fr)
4. Litigation: Failing agreement, the competent courts will be seized

Competent Jurisdiction

• Professional users: Exclusive jurisdiction of the Commercial Court of Nimes
• Consumer users: Jurisdiction of the court of the consumer's place of residence or the Court of Nimes, at the plaintiff's choice, in accordance with articles R. 631-3 and R. 631-4 of the Consumer Code

Contract Language

The language of these Terms of Use is French. In case of translation, only the French version is authoritative.

3.1 Purpose

These terms exclusively govern the sale of digital credits allowing access to platform features:

• Text: generation, translation, content enhancement
• Vision - Images: image generation, transformation, product reshoot, background removal/change, 4K upscale, enhancement (credits per selected model)
• Vision - Videos: 5-10 second video generation (credits per selected model)
• Analysis: document analysis and vision

3.2 Order Procedure

Prerequisites:

• User account creation (required)
• Email verification
• Acceptance of Terms of Use and Terms of Sale
• Minimum age: 18 or parental authorization

Process:

1. Log in to account
2. Select credit pack
3. Verify order information
4. Mandatory Terms of Sale acceptance checkbox
5. Secure payment via Stripe
6. Email confirmation
7. Automatic credit addition

3.3 Order Commitment and Finality

Orders become firm and final upon payment validation. Cancellation, modification or refund are impossible. Credits are exclusive to the platform, not convertible to real currency, non-transferable and non-resellable.

3.4 Pricing and Payment Terms

• Prices available at https://www.tineezai.com/#tarifs
• Prices in euros, all taxes included
• French VAT of 20% applicable for French residents
• Full payment required at order
• No installment or deferred payment option
• Accepted cards: Visa, Mastercard
• Processing: Stripe (PCI-DSS certified)

3.5 No-Refund Policy

Credits are strictly non-refundable, including in the event of:

• Non-use
• Order error
• Change of preference
• Service dissatisfaction
• Temporary technical issues
• Voluntary account closure
• Terms of Use violations leading to suspension

Legal exceptions: Article L221-28, paragraph 13 of the Consumer Code exempts non-tangible digital content from the 14-day withdrawal right. The immediate usability of credits prevents any withdrawal.

3.6 Credit Validity Period

Credits have unlimited validity provided that: the account remains active and compliance with the Terms of Use is maintained.

4.1 AI Usage Notification

4.2 Nature and Limitations of AI Systems

Text Models

• Models used: ChatGPT, Claude, Gemini, Mistral, LLaMA, DeepSeek (non-exhaustive list)
• Domain: General-purpose text content generation

Vision Models - Images

• Models used: Imagen 4 (Google), FLUX.2 (BFL), SeeDream (ByteDance), Ideogram, Recraft V3, SDXL (Stability), Nano Banana (Google)
• Domain: Image generation and transformation up to 4K

Vision Models - Videos

• Models used: Kling 2.6, Kling 2.6 Pro (Kuaishou), Runway Gen-3, Luma Dream Machine, Minimax, Hailuo
• Domain: 5-10 second video generation

General Limitations

• Text: Possibility of hallucinations, cultural biases, outdated information
• Images: Results not matching the prompt, representation biases, visual artifacts
• Videos: Temporal inconsistencies, motion distortions, variable quality
• Risk level: Low to moderate according to the AI Act (general use)
• Human oversight: Recommended for all content before publication

4.3 Identified Risks and Biases

4.4 Discouraged Uses

Prohibited or discouraged - General:

• Critical medical, legal or financial advice
• Defamatory, discriminatory or illegal content
• Generation of personal information about third parties
• Disinformation or deepfakes
• Circumventing security or moderation measures

Prohibited or discouraged - Vision (Images/Videos):

• Creation of deepfakes or deceptive visual content
• Generation of portraits of real people without their consent
• Adult, pornographic or sexually explicit content
• Violent, gory or shocking content
• Reproduction of copyright-protected works
• Visual identity theft (logos, brands, public figures)
• Generation of images of minors in any inappropriate context
• Hateful or discriminatory visual content

4.5 AI Complaint Procedure

Users identifying biases, errors or problematic content can contact [email protégé] with precise details. Analysis takes place within 72 business hours. Model parameter corrections are implemented if necessary. Users receive feedback on actions taken.

5.1 Account Information

• Full name and email upon registration
• Hashed password and authentication data
• Account preferences and user settings
• Billing and payment information (processed by secure partners)
• Transaction history and credit usage

5.2 Content and Usage Data

Text Data

• Input content: Texts, instructions, context provided to AI models
• Generated content: AI-produced responses and texts

Visual Data (Vision)

• Uploaded images: Source images for transformation, upscale, background removal, product reshoot
• Visual prompts: Text descriptions for image and video generation
• Generated images: Results from Text-to-Image, Image-to-Image generations
• Generated videos: Results from Text-to-Video, Image-to-Video generations
• Visual metadata: Resolution, ratio, model used, generation parameters

Gallery and Community Data

• Creations: Images and videos saved in the user's private gallery
• Visibility status: User's choice to make a creation public or private
• Interactions: Likes given to other users' public creations
• Challenge participations: Submissions to creative challenges offered by TineezAI, including acceptance of specific terms for each challenge
• Rankings: Popularity data and filters applied on the public gallery

General Data

• Metadata: Timestamps, request types, parameters used
• Feedback: Quality ratings and comments
• Usage data: Frequency, features used, performance metrics

5.3 Technical Information

• IP address and approximate geolocation
• Browser type/version, operating system
• Device identifiers and session data
• Connection logs and diagnostic data
• Cookies and similar tracking technologies

6.1 Service Delivery

• Processing generation, translation and content enhancement requests
• Account maintenance and user authentication
• Personalized technical and customer support
• Payment processing and subscription management

6.2 Improvement and Development

• AI model improvement (aggregated and anonymized data only)
• Development of new features and services
• Analysis of usage trends and performance
• Internal research and development

Data processing is based on:

• Contract execution: Service provision in accordance with Terms of Use
• Legitimate interests: Service improvement and security
• Consent: Direct marketing (revocable at any time)
• Legal obligations: Tax and accounting compliance

8.1 Data Recipients

Infrastructure and Payments

AI Partners - Text

AI Partners - Vision (Images)

AI Partners - Vision (Videos)

9.1 Text Content Processing

9.2 Visual Content Processing (Vision)

9.3 Partner Policies

Each AI partner (Google, OpenAI, Anthropic, Kuaishou, Runway, etc.) has its own privacy and data processing policies. TineezAI is committed to selecting partners that comply with GDPR standards. Each partner's data processing policies are available on their respective websites.

10.1 Technical Measures

• TLS 1.3 encryption for transmissions
• AES-256 encryption for stored data
• Two-factor authentication (2FA) available
• 24/7 monitoring and intrusion detection
• Encrypted and redundant backups

11.2 Exercising Your Rights

Contact [email protégé] with identity verification. Response within 30 days maximum.

12.1 General Data

12.2 Vision Data (Images and Videos)

12.3 Gallery and Community Data

Data transferred outside the EU/EEA includes:

• European Commission standard contractual clauses
• Recognized security certifications (ISO 27001, SOC 2)
• Adequacy decisions for certain countries
• Appropriate technical and organizational safeguards

14.1 Cookie Types

14.2 Preference Management

Users can:

• Modify their consent via the banner
• Configure browser settings
• Delete stored cookies
• Contact support

14.3 Impact of Refusal

Consequences:

• Limited or unavailable features
• Preferences lost on each visit
• Usage statistics not recorded
• Degraded user experience

15.1 GDPR Regulatory Authorities

15.2 Consumer Mediation

15.3 Internal Complaint Procedure

1. Contact support: [email protégé]
2. Describe the problem precisely
3. Attach supporting documents
4. Receive acknowledgment within 72 business hours
5. Final response within 30 days maximum
6. Option to resort to mediation or litigation if unsatisfied

16.1 Publisher and Site Responsibility

Company Information:

• Company name : SORA WEBSOFT
• Legal form : SARL
• Share capital : 1 020 EUR
• SIRET : 750 411 258 00016
• RCS : NIMES B 750 411 258
• Intra-community VAT : FR71750411258

Contact and Responsibility:

• Publication Director : Jimmy Buathier
• Headquarters : 65 Avenue Jean Jaurès, 30900 Nîmes, France
• Email : [email protégé]
• Phone : +33 (0)4 83 43 80 81

16.2 Hosting

• Provider : Hostinger International Ltd
• Address : 61 Lordou Vironos Street, 6023 Larnaca, Chypre
• Registration number : HE 394883
• Website : https://www.hostinger.com

16.3 Intellectual Property

All site elements (texts, images, sounds, videos, layout, software) are protected by copyright. Exclusive property of SORA WEBSOFT or its partners. Partial or total reproduction prohibited without written authorization.

16.4 Limitations of Liability

• No guarantee regarding the accuracy, precision or completeness of information
• No liability for indirect damages
• The user is solely responsible for the use of generated content
• No guarantee of uninterrupted service operation